Question 1

How do credits work?

Accepted Answer

Credits are the currency used to generate images, videos, and other AI content. Each model costs a different amount of credits depending on type, duration, and resolution. Your credits refresh monthly based on your plan.

Question 2

Is my subscription automatically renewed?

Accepted Answer

Yes, all subscriptions are automatically renewed at the end of each billing period. You can cancel at any time from your account settings, and your access will continue until the end of the current billing period.

Question 3

What models are included in paid plans?

Accepted Answer

Every paid plan — Starter through Ultra — includes access to all image and video models on Vidkraftr, including Veo 3, Kling, Seedance, Nano Banana Pro, and more. Higher tiers add more monthly credits and concurrent generations.

Question 4

Do referral codes give a subscription discount?

Accepted Answer

Yes. After redeeming a friend's code you get 100 bonus credits plus 5% off your first subscription — on monthly plans, or stacked on top of the 35% annual discount (40% off list price) when you choose annual billing.

Question 5

How can I purchase extra credits?

Accepted Answer

If you run out of credits before your next renewal, you can buy credit top-up packs directly from your dashboard or from the pricing page. Top-up credits never expire, so you can use them at your own pace.

Question 6

Can I change my subscription after purchase?

Accepted Answer

Yes, you can upgrade or downgrade your subscription at any time. When upgrading, you'll receive prorated credits for the remainder of your billing period. When downgrading, the change takes effect at the start of your next billing period.

Question 7

What happens to unused credits?

Accepted Answer

Unused credits do not roll over to the next billing period. Your credit balance resets to your plan's allocation at the start of each new billing cycle.